Monday, September 06, 2004

Workers: Not So Damn Dumb After All

Extol Brains as Well as Brawn of the Blue Collar
Could you match up the angles of a four-gable roof?

By Mike Rose


I am watching a carpenter install a set of sliding French doors in a tight wall space. He stands back, surveying the frame, imagining the pieces as he will assemble them.

What angle is required to create a threshold that will shed water? Where might the sliding panels catch or snag? How must the casings be remade to match the woodwork in the rest of the room? And how can he put it all together fast enough and smart enough to make his labor pay?

This isn't the usual stuff of a Labor Day tribute. Our typical tributes spotlight the economic contribution that the labor force has made to the country, the value of the work ethic. But what about the intelligence of the laborer — the thought, the creativity, the craft it takes to do work, any work, well.

Over the last six years, I've been studying the thinking involved in what is often dismissed as manual labor, exploring the way knowledge is gained and used strategically on job sites, in trade schools and in businesses such as beauty salons and restaurants, auto factories and welding shops. And I've been struck by the intellectual demands of what I saw.

Consider what a good waitress or waiter has to do in a busy restaurant. Remember orders and monitor them, attend to an ever-changing environment, juggle the flow of work, make decisions on the fly. Or the carpenter: To build a cabinet, a staircase or a pitched roof requires complex mathematical calculations, a high level of precision. The hairstylist's practice is a mix of scissors technique, knowledge of biology, aesthetic judgment and communication skills. The mechanic, electrician and plumber are troubleshooters and problem-solvers. Even the routinized factory floor calls for working smart. Yet we persist in dividing labor into the work of the hand and the work of the mind.

Distinctions between blue collar and white collar do exist. White-collar work, for example, often requires a large investment of money and time in formal schooling. And, on average, white-collar work leads to higher occupational status and income, more autonomy and less physical risk. But these distinctions carry with them unfair assumptions about the intelligence of the people who do physical work. Those assumptions have a long history, from portrayals of 18th century mechanics as illiterate and incapable of participating in government to the autoworkers I heard labeled by one supervisor as "a bunch of dummies."

Such beliefs are intensified in our high-tech era. Listen to the language we use: Work involving electronic media and symbolic analysis is "neck up" while old-style manufacturing or service work is "neck down."

If society labels whole categories of people, identified by their occupations, as less intelligent, then social separations are reinforced and divisions constrict the kind of civic life we can create or imagine. And if society ignores the intelligence behind the craft, it mistakes prejudice for fact.

Many Labor Day tributes will render the muscled arm, sleeve rolled tight. How many also will celebrate the link between hand and brain? It would be fitting, on this day especially, to have a truer, richer sense of all that is involved in the wide range of work that surrounds and sustains us. We need to honor the brains as well as the brawn of American labor.

Mike Rose is a professor of education at UCLA and author of "The Mind at Work: Valuing the Intelligence of the American Worker" (Viking, 2004).